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Heat Pumps

Heat pumps are a great solution for your home comfort system when electricity is your only source of energy because they work to provide both heating and cooling. Heat pumps have SEER/SEER2 and EER/EER2 ratings like air conditioners and Heating Seasonal Performance Factor (HSPF/HSPF2) ratings for measuring heating efficiency.

The Department of Energy’s (DOE) new minimum efficiency national standard for Heat pumps is 15.0 SEER/14.3 SEER2/11.7 EER2 and 8.8 HSPF/7.5 HSPF2. This is a standard across the United States. Higher SEER/SEER2 and HSPF/HSPF2 ratings mean greater energy savings.

SEER/SEER2 and HSPF/HSPF2

SEER2 is an updated rating standard introduced by the DOE. SEER2 standards are intended to provide a better gauge of typical home operating conditions whereas the older SEER rating utilized very precise protocols to determine ratings in ideal conditions. SEER2 standards include updated testing means that give a better indication of how a unit will operate in the real world.

HSPF2 is the newest type of rating system that expands on the basic HSPF scale.

Much like miles-per-gallon for a car, SEER/SEER2, EER/EER2 and HSPF/HSPF2 offer an easy way to compare efficiencies of different products – the higher the rating, the more efficient the unit. Just be sure you are comparing either SEER vs SEER or SEER2 vs SEER2 (same for EER/EER2 and HSPF/HSPF2).

EER2 Versus SEER2

EER2 and SEER2 both evaluate an air conditioner’s energy efficiency, but they’re concerned with two different types of temperature conditions:

  • EER2 measures an air conditioner’s efficiency at the peak cooling temperature of 95°F.
  • SEER2 measures an air conditioner’s efficiency throughout an entire cooling season, with temperatures ranging from 65°F to 104°F.

Let All About Care Heating & Air Walk You Through All The Heat Pump Choices

Heat pumps are a very efficient alternative to electric baseboard heat alone. A heat pump works the same as an air conditioner in the summer, but it runs in reverse in the winter to heat your home. If needed, the system will be matched with a backup heating source, most often electric strip heating elements, for those extremely cold days of winter.

Just like our air conditioners, many of our heat pumps have advanced features, such as 2-stage compressors and variable speed fan operation. These features not only improve the comfort level of your home, but can provide additional energy savings as well. Call us now at (336) 771-9000.

Heat Pump Product Offering

SL25XPV

Dave Lennox Signature SL25XPV Heat Pump

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Model Family: SL25XPV
Efficiency SEER2: up to 23.0 SEER2
Efficiency EER2: N/A
Efficiency HSPF2: up to 10.3 HSPF2
Energy Star Rated: ENERGY STAR® Certified
Sound Level: As Low As 58 dB
Refrigerant Type: R410A
Compressor: Variable-Capacity Inverter Compressor
Factory Warranty Parts: 10-Year Limited Warranty on covered components including compressor.
Factory Warranty Compressor: 10-Year Limited Warranty on covered components including compressor.
Manufacturer's Stated Benefits:
  • SmartHinge™ coil protection for easy coil cleaning
  • iComfort®-enabled for easy control at your fingertips
  • Reinforced with a PermaGuard™ cabinet for long-lasting protection against rust and corrosion
  • Dual-fuel compatible with Lennox® furnaces for added cost savings
XP21

Dave Lennox Signature® Collection XP21 Heat Pump

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Model Family: XP21
Efficiency SEER2: Up to 17.8 SEER2
Efficiency EER2: N/A
Efficiency HSPF2: up to 8.2 HSPF2
Energy Star Rated: ENERGY STAR® Qualified
Sound Level: As low as 67 dB
Refrigerant Type: R-410A
Compressor: Multi-stage scroll compressor
Factory Warranty Parts: 10-Year Limited Warranty on covered components including compressor
Factory Warranty Compressor: 10-Year Limited Warranty on covered components including compressor
Manufacturer's Stated Benefits:
  • iComfort®-enabled technology
  • High-efficiency outdoor coil--provides exceptional heat transfer and low air resistance for high-efficiency operation
  • Dual-fuel capability
  • SilentComfort™ Fan Grille--uses patent-pending, vortex-suppression technology to reduce sound of airflow exiting unit
  • Precision molded compressor sound cover--minimizes operating sounds
  • Insulated compressor compartment
  • Humiditrol® whole-home dehumidification system compatible
  • SilentComfort™ Outdoor Fan Motor with Composite Fan Blades
  • IntelliFrost® Defrost Control
  • PermaGuard™ Cabinet--heavy-gauge, galvanized steel construction, louver coil guard, baked-on powder finish
  • SmartHinge™ louver design--allows quick, easy access to interior components from all sides for cleaning and maintenance.
EL16XP1

Elite Series EL16XP1 Heat Pump

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Model Family: EL16XP1
Efficiency SEER2: Up to 17 SEER
Efficiency EER2: N/A
Efficiency HSPF2: Up to 10 HSPF
Energy Star Rated: ENERGY STAR®
Sound Level: As Low as 71dBa
Refrigerant Type: R-410A Refrigerant
Compressor: Single Stage Scroll compressor
Factory Warranty Parts: 5 year limited parts warranty
Factory Warranty Compressor: 10 year limited warranty on compressor
Manufacturer's Stated Benefits:
  • A specialized sound dampening system keeps your home comfortably quiet, even in the most demanding conditions.
  • The silently precise direct-drive fan provides longer equipment life in challenging environments.
  • Quantum™ Coil–featuring a proprietary aluminum alloy exclusive to Lennox–is designed to weather the harshest elements.
  • This product may be eligible for valuable 10-Year Limited Extended Warranty coverage with product registration.
ML14XP1

Merit® Series ML14XP1 Heat Pump

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Model Family: ML14XP1
Efficiency SEER2: Up to 16 SEER
Efficiency EER2: N/A
Efficiency HSPF2: Up to 8.2 HSPF
Energy Star Rated: ENERGY STAR® Qualified
Sound Level: As low as 76 dB
Refrigerant Type: R-410A
Compressor: Single Stage Scroll Compressor
Factory Warranty Parts: 5-Year Limited Warranty on covered components including compressor.
Factory Warranty Compressor: 5-Year Limited Warranty on covered components including compressor.
Manufacturer's Stated Benefits:
  • Single-stage of cooling
  • PermaGuard™ Cabinet
  • Solar Ready
  • This product may be eligible for valuable 10-Year Limited Extended Warranty coverage with product registration.

Trane® Heat Pump Product Offering

XV20i

XV20i Variable Speed Heat Pump System

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Model Family: XV20i
Efficiency SEER2: Up to 20.5 SEER2
Efficiency EER2: N/A
Efficiency HSPF2: Up to 8.7 HSPF2
Energy Star Rated: ENERGY STAR®
Sound Level: 54-76 DbA
Refrigerant Type: R-410A
Compressor: Climatuff® Variable Speed inverter compressor
Factory Warranty Parts: 10-year limited warranty on internal functional parts.
Factory Warranty Compressor: 12-year limited warranty on compressor.
Manufacturer's Stated Benefits:
  • Variable-speed fan motor
  • Woven Spine Fin™ coil
  • Swept fan blade
  • Compressor sound insulator
  • ComfortLink™ II capability
  • Two-wire connections
XV18

XV18 Variable Speed Heat Pump

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Model Family: XV18
Efficiency SEER2: Up to 18 SEER2
Efficiency EER2: N/A
Efficiency HSPF2: Up to 8.5 HSPF2
Energy Star Rated: ENERGY STAR®
Sound Level: 54-76 DbA
Refrigerant Type: R-410A
Compressor: Climatuff™ Variable Speed Compressor
Factory Warranty Parts: 10-Year limited warranty on internal functional parts
Factory Warranty Compressor: 12-Year limited warranty on compressor
Manufacturer's Stated Benefits:
  • Woven Spine Fin™ coil
  • Variable-speed fan motor
  • Swept fan blade
  • Compressor sound insulator
  • ComfortLink™ II capability
  • Two-wire connections
XR16

XR16 Two-Stage Heat Pump

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Model Family: XR16
Efficiency SEER2: Up to 16.2 SEER2
Efficiency EER2: N/A
Efficiency HSPF2: Up to 8.1 HSPF2
Energy Star Rated: ENERGY STAR®
Sound Level: 72-74 DbA
Refrigerant Type: R-410A
Compressor: Climatuff® two-stage compressor
Factory Warranty Parts: 10 year limited warranty on internal functional parts.
Factory Warranty Compressor: 10 year limited warranty on compressor.
Manufacturer's Stated Benefits:
  • Galvanized-steel louvered panels
  • Baked-on powder paint
  • Corrosion-resistant Weatherguard™ fasteners
  • Spine Fin™ coil
XR14

XR14 Heat Pump

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Model Family: XR14
Efficiency SEER2: Up to 14.8 SEER2
Efficiency EER2: N/A
Efficiency HSPF2: Up to 7.8 HSPF2
Energy Star Rated: No
Sound Level: 71-76 DbA
Refrigerant Type: R-410A
Compressor: Climatuff® single-stage compressor
Factory Warranty Parts: 10-year limited warranty on internal functional parts.
Factory Warranty Compressor: 10-year limited warranty on compressor.
Manufacturer's Stated Benefits:
  • Spine Fin™ coil
  • Compressor sound insulator (select models)
  • Galvanized-steel louvered panels
  • Baked-on powder paint

Carrier Heat Pump Product Offering

27VNA3

Infinity® Variable-Speed Heat Pump With Greenspeed® Intelligence

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Model Family: 27VNA3
Efficiency SEER2: Up to 23 SEER2
Efficiency EER2: Up to 13 EER2
Efficiency HSPF2: up to 10 HSPF2
Energy Star Rated: ENERGY STAR® certified
Sound Level: Sound Level (As Low As) 55 decibels
Refrigerant Type: Puron Advance
Compressor: Variable-speed Compressor
Factory Warranty Parts: 10-year parts limited warranty upon timely registration or “Carrier Customer Choice Warranty”
Factory Warranty Compressor: 10-year unit replacement limited warranty
Manufacturer's Stated Benefits:
  • A galvanized steel cabinet, louvered coil guard and baked-on powder paint
27TPA8

Performance™ 2-Stage Heat Pump with InteliSense™ Technology

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Model Family: 27TPA8
Efficiency SEER2: Up to 18 SEER2 and up to 8.1 HSPF2
Efficiency EER2: Up to 14 EER2
Efficiency HSPF2: Up to 18 SEER2 and up to 8.1 HSPF2
Energy Star Rated: ENERGY STAR® certified
Sound Level: Sound Level (As Low As) 65 decibels
Refrigerant Type: Puron Advance
Compressor: Two-stage Compressor
Factory Warranty Parts: 10-year parts limited warranty upon timely registration or “Carrier Customer Choice Warranty”
Factory Warranty Compressor:
Manufacturer's Stated Benefits:
  • InteliSense Technology-Allows for critical equipment performance data to be gathered and shared with your dealer
27SPA6

Performance™ Heat Pump with InteliSense™ Technology With Puron Advance

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Model Family: 27SPA6
Efficiency SEER2: Up to 16 SEER2
Efficiency EER2: Up to 13 EER2
Efficiency HSPF2: Up to 7.8 HSPF2
Energy Star Rated: Select sizes ENERGY STAR® certified
Sound Level: as low as 67 decibels
Refrigerant Type: Puron Advance™
Compressor: Single-stage Compressor
Factory Warranty Parts: 10-year parts limited warranty upon timely registration or “Carrier Customer Choice Warranty”
Factory Warranty Compressor:
Manufacturer's Stated Benefits:
  • A galvanized steel cabinet, louvered steel coil guard and baked-on powder paint provide protection against dings and dents.
  • InteliSense Technology Allows for critical equipment performance data to be gathered and shared with your dealer
27SCA5

Comfort™ Heat Pump with Puron Advance

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Model Family: 27SCA5
Efficiency SEER2: Up to 16 SEER2
Efficiency EER2: Up to 13 EER2
Efficiency HSPF2: Up to 7.8 HSPF2
Energy Star Rated: Select sizes ENERGY STAR® certified
Sound Level: As low as 70 decibels
Refrigerant Type: Puron Advance™
Compressor: Single-stage
Factory Warranty Parts: 10-year parts limited warranty upon timely registration or “Carrier Customer Choice Warranty”
Factory Warranty Compressor: 10-year parts limited warranty upon timely registration or “Carrier Customer Choice Warranty”
Manufacturer's Stated Benefits:
  • Available in various sizes that can accommodate most homes.